Hospitality is one of the most important sectors of every country’s economy, as social needs drive it. Accordingly, it encompasses a wide range of areas.
Hospitality therefore includes numerous services and establishments:
- Food and beverages (restaurants, bars, nightclubs, kiosks, catering);
- Accommodation (hotels, hostels, motels, B&Bs, rural guesthouses);
- Event and manifestation organization;
- Health and relaxation (spas, wellness centers);
- Tourism (organization of seasonal and business trips, cruises, excursions, team-building activities, pilgrimages);
- Theme parks, camps, and resorts (for children, youth, and adults).
The hospitality industry is, therefore, highly diversified, and in Europe and around the world, it is known by the unified term HORECA, which is also commonly used in our country. This name is actually an acronym that represents services in the fields of hospitality, restaurant, and café industries (HoReCa: hotel / restaurant / café bar).
The English word for hospitality, hospitality /ˌhɒspɪˈtæləti/, is derived from the Latin form hospes, which means host, guest, or stranger.
What is indispensable to the concept of hospitality?
As an industry directly connected to people and their well-being, hospitality places great importance on maintaining the hygiene of all rooms and commonly used items.
Caring for the personal hygiene of guests and other visitors in hospitality establishments is one of the most important aspects that management pays special attention to. In this regard, they strive to acquire all necessary devices in a timely manner for the smooth and hygienic use of restrooms, dining areas, and other spaces.
This includes:
- paper towel dispensers (C / Z shape, roll, central dispensing, self-cutting)
- Toilet paper dispensers (sheets, rolls);
- Hand hygiene product dispensers (liquid soap, foam soap, disinfectants, and gels);
- DUO devices for paper towels and liquid soap;
- toilet seat cover holders;
- toilet brushes;
- trash bins;
- air fresheners.
In addition to purchasing high-quality devices, managers of hospitality establishments must also take care of the regular supply of consumables to ensure they are always available to customers.
Only in this way will the establishment fully fulfill its purpose: meeting the needs for accommodation, food, beverages, and ambiance of all kinds. But, even more than that!
By offering a comprehensive and enriching experience, it will develop and be recognized as a trusted establishment—one that guests with high expectations gladly return to and eagerly recommend to their friends and colleagues.
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