Frequently Asked Questions

You can view all LUU devices in our showroom at Jablanička 184a, 11147 Belgrade.

Schedule a visit by calling +381 66 811 83 80, and our sales representatives will guide you through their specifications and operation.

The LUU company provides complete equipment for all of its devices:

• Towels made from various materials;

• Toilet paper in multiple formats and packaging with different quantities;

• Cartridges and classic refills for liquid soap / foam soap / disinfectants in packaging of various volumes;

• Bins and trash bags;

• WC brushes;

• Air freshener refills;

• Spare keys for dispensers and more.

You can place an order in several ways:

• By visiting the desired product page and clicking the BUY button, after which the product will be placed in your cart.

• By filling out the order form with the product codes and names.

• By sending an email with the product codes and names to address at Jablanička 184a, 11147 Belgrade.

• By calling the number +381 66 811 83 80 on any working day from 8 AM to 4 PM.

Upon receiving the order and after confirming full payment, the products are sent to the courier service, which delivers them to the customer’s address.

Cash on delivery at the customer’s address is not available.

Products that are in stock will be delivered within 7-10 business days (excluding Saturdays) within the territory of the Republic of Serbia.

During public holidays and other non-working days, products will not be delivered.

If a product is currently out of stock, we will provide it for the customer as soon as possible.

All LUU devices are designed by Italian designers and engineers, and fully manufactured in Italy, using high-quality first-class materials.

LUU products are made in accordance with European hygiene and safety regulations, ensuring the highest level of protection for their users.