Agreement duration and dispenser ownership
The contractual commitment lasts 24 months. During the contractual obligation, the dispensers remain the property of Luu. Luu takes care of their correctness and maintenance, while the user is regularly supplied with the contracted products.
When the contractual commitment ends, ownership of the dispensers automatically passes to you. You can continue using them or exchange them for models from our current range by signing a new two-year agreement.
If the agreement is terminated early, the terms defined in the agreement apply.
Additional equipment with the complete package
Buckets and toilet brushes can be included for use with no upfront investment only as part of an approved complete package with dispensers and contracted regular purchase of appropriate consumables. They are not approved independently with no upfront investment.
Is the contract model for dispensers right for you?
In the world of professional hygiene, efficiency is not only in the product but in the system.
For business facilities with appropriate consumption, dispensers are provided with no upfront investment, with the agreed regular purchase of appropriate consumables. Luu takes care of their maintenance during the contractual obligation.
However, this standard is not optimal for every space. Transparency is the basis of our business. That's why we help you immediately assess whether the model fits your object.
Who is this model ideal for?
Continuous supply and reliable equipment.
- High frequency of visitors:Facilities where the toilet is not just a room but a mirror of services (restaurants, hotels, shopping centers, polyclinics)
- Medium and large business systems: Offices with 10+ employees where the logistics of getting paper and soap is too much of a burden for management
- Objects that value aesthetics and functionality: For those who want a unified appearance of the space without mixing different brands and inadequate additions
- Long-term stability: Firms that prefer fixed costs and guaranteed equipment service without unforeseen investments in new dispensers
For whom is this model not the right solution?
When a one-time purchase is a better choice.
- Small flow (Micro-offices): Spaces with a small number of users where supplies are consumed slowly. In this case, the monthly supply obligation may be higher than your real needs
- Temporary projects and leases:If you plan your stay in the space for a period shorter than 12 months, the flexibility of your own equipment is a better option
- Budget focus without standards: If the quality of the paper and the reliability of the mechanism are not your priority, but only the lowest price of raw materials on the market, our systems will not meet your expectations
Our contract model provides regular supply and care of dispensers at your premises.
If your facility fits the profile of the ideal user, we are ready to take responsibility for your facility's hygiene equipment today.
What do you get with this model?
An investment of 0 RSD means there is no initial cost for equipping your washroom. Guaranteed servicing means we take care of replacing damaged dispensers. Premium quality helps control consumption through specially designed paper and soap. A modern, minimalist design enhances your interior.Want to check if the model fits your object?
Contact us for a free estimate +381 66 811 83 82
Frequently asked questions about dispensers with no upfront investment with a contract
1. Are the dispensers really free?Yes. There is no upfront investment in the equipment itself. We provide dispensers for your use under an agreement to purchase our certified consumables, including paper, soap and paper towels. Your spending therefore goes towards hygiene supplies rather than the dispensers.
2. Why is a contractual commitment required?Under this model, we provide reliable operation rather than simply selling equipment. The contractual commitment allows us to provide high-quality equipment with no upfront investment and ensures that the appropriate consumables are used to prevent jams and malfunctions.
3. Who is this model NOT suitable for?This model is not suitable for premises with very few users, such as offices with two or three employees. In these cases, monthly consumption is too low to justify the investment in premium equipment. We recommend purchasing a dispenser outright for such premises.
4. What happens if a dispenser breaks or stops working?We take care of it. Throughout the agreement, we service the dispensers and replace damaged units. We are responsible for keeping them in working order and maintaining them.
5. Can I use other paper or soap in your dispensers?No. Our dispensers are calibrated for a specific soap density and paper texture to prevent waste and malfunctions. Using unsuitable refills invalidates the warranty and compromises operation, falling short of the standard we aim to maintain at your premises.
6. How long does the agreement last?The contractual commitment lasts 24 months.
7. Who owns the dispensers when the agreement ends?When the contractual commitment ends, ownership of the dispensers automatically passes to you. You can continue using them or exchange them for models from our current range by signing a new two-year agreement.
8. What happens if the agreement is terminated early?If the agreement is terminated early, the terms defined in the agreement apply.
If you value predictability of costs and superior hygiene without operational problems, this model was created for you.

